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MO’s Monthly Top 3: Soft Serve Leadership

  1. Listen with Empathy: Leaders can cultivate soft skills by genuinely listening to their team members, understanding their perspectives, and empathizing with their challenges.

  2. Open Communication: Create an environment where open and honest communication is encouraged allows team members to share ideas, concerns, and feedback freely, enhancing collaboration and trust.

  3. Resolve Conflict: Organize workshops that teach conflict resolution techniques helps team members address disagreements constructively, fostering a harmonious work atmosphere and improved relationships.

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